Measure 2: Patient Experience
Teams should seek patient experience feedback from those who are screened for SDOH needs. Teams can learn unique and useful information from individuals representing each category:
1. Patient who accepted help.
2. Patient screened positive but did not accept help or referrals.
3. Patient who was referred to services.
Please insert any feedback received from your patient experience data source (SDOH screening data, EHR, patient follow up surveys, provider reports, collaboration with CBOs). The target is to engage with 5 patients per month, from whom you will report concise anecdotal insights gathered during patient discussions.